Terms & Conditions
These Terms & Conditions govern your use of Opuluxe's services and website.
General Information
Order Processing
Orders are processed during working hours only. Processing times may vary based on order volume and product availability.
Shipping & Delivery
Opuluxe ships orders within East Africa. Delivery times depend on the shipping method chosen and the destination. Customers will receive tracking details upon dispatch.
Returns & Refunds
Opuluxe accepts returns within 7 days of delivery, provided the products are unused and in original packaging. Refunds are processed once the returned items are inspected.
Privacy Policy
We respect your privacy and ensure that personal information is handled securely. Please review our Privacy Policy for more details.