Terms & Conditions
These Terms & Conditions govern your use of Opuluxe's services and website.
General Information
Order Processing
Orders are processed during working hours only. Processing times may vary based on order volume and product availability.
Shipping & Delivery
Opuluxe ships orders within East Africa. Delivery times depend on the shipping method chosen and the destination. Customers will receive tracking details upon dispatch.
Returns & Refunds
Opuluxe accepts returns within 7 days of delivery, provided the products are unused and in original packaging. Refunds are processed once the returned items are inspected.
Privacy Policy
We respect your privacy and ensure that personal information is handled securely. Please review our Privacy Policy for more details.
Privacy Policy
Opuluxe is committed to protecting your privacy. We collect personal data to improve our services and ensure a seamless customer experience. Your information will not be shared with third parties without your consent, except as required by law.
We use secure systems to store and process customer information. By using our services, you consent to the collection and use of your data as outlined in this policy. If you have any questions, please contact us.